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1 August 2019 Unhandled, complaints and negative feedback hang around like a bad smell, souring the whole relationship. The test of a good relationship and smart customer service is the ability to restore trust and goodwill when things go wrong….and wow…we can even come out stronger because of the experience! This takes emotional smarts and good problem solving skills. You can do it! It’s the hard one…so watch this video for the steps and keep practising!
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6 Easy Steps to Handling Customer Complaints

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1 August 2019 Unhandled, complaints and negative feedback hang around like a bad smell, souring the whole relationship. The test of a good relationship and smart customer service is the ability to restore trust and goodwill when things go wrong….and wow…we can even come out stronger because of the experience! This takes emotional smarts and good problem solving skills. You can do it! It’s the hard one…so watch this video for the steps and keep practising!
WORK WITH AL TODAY
SUBSCRIBE Follow us for regular tips, jokes and inspiration.
ENQUIRIES 011 462 9322 074 580 6040 info@alprodgers.co.za
   Copyright © Al Prodgers Comedy 
BOOKINGS AL PRODGERS         BLOG
“A perfect balance of insight, engagement, introspection & fun. The outcome is a deeper understanding of how to be a more effective communicator and a more respectful listener.” Vivienne Bezuidenhout, Executive Creative Director, Wildfire


6 Easy Steps to Handling Customer

Complaints